Terms & Conditions
Please read these Terms and Conditions ("Terms") carefully before using the Stellar Wellness website (stellarwellness.health) or any of our telehealth and practice services. These Terms constitute a legally binding agreement between you ("Patient," "User," or "you") and Stellar Wellness ("Stellar Wellness," "we," "our," or "us"), a direct primary care and functional medicine practice licensed in Nevada and Utah.
By accessing our website, creating a patient account, scheduling an appointment, or using our services in any way, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our website or services.
1. SERVICES PROVIDED
Stellar Wellness is a cash-pay, telehealth-first direct primary care and functional medicine practice. We provide the following services to patients in Nevada and Utah:
Hormone optimization, including testosterone replacement therapy (TRT), bioidentical hormone replacement therapy (BHRT), thyroid management, and perimenopause/menopause care
ADHD evaluation and management (mild-to-moderate; complex cases are referred to psychiatry)
Functional medicine and personalized wellness care
Peptide therapy
Longevity medicine and preventive health
Primary care and routine health management
All clinical services are provided by Maria Stella Curiel, FNP-C, MSCP, Biote Certified Provider, a licensed Family Nurse Practitioner. Stellar Wellness operates on a subscription membership model and fee-for-service basis. We do not accept insurance for clinical services. Patients are responsible for all fees at the time of service.
Telehealth services are provided to patients physically located in Nevada or Utah at the time of service. Scheduling or receiving care while located outside these licensed states may result in suspension of services.
2. NOT EMERGENCY CARE — IMPORTANT LIMITATION
STELLAR WELLNESS DOES NOT PROVIDE EMERGENCY MEDICAL SERVICES. Our telehealth and virtual services are not a substitute for emergency care. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.
Stellar Wellness is not equipped to handle acute emergencies, psychiatric crises, or conditions requiring in-person physical examination, diagnostic imaging, or emergency intervention. We are a scheduled care practice and do not guarantee same-day urgent appointments.
3. TELEHEALTH SERVICES AND CONSENT
By using our telehealth services, you acknowledge and agree to the following:
Telehealth services are delivered via secure, HIPAA-compliant technology platforms
The quality of telehealth care may be affected by technology limitations, including internet connectivity issues
You are responsible for ensuring you are in a private, secure location during telehealth visits
You consent to the electronic transmission of your health information as necessary to provide care
You understand that telehealth is not appropriate for all medical conditions and that in-person evaluation may be recommended or required
Sessions are not recorded without your express written consent
A separate Telehealth Informed Consent form will be provided and must be signed before your first appointment. Your use of telehealth services constitutes ongoing acknowledgment of these terms.
4. MEMBERSHIP SUBSCRIPTIONS AND PAYMENT TERMS
Subscription Membership
Stellar Wellness offers monthly and annual membership subscription plans that provide access to ongoing care. Membership fees are billed in advance on a recurring basis according to the plan selected. Membership does not include all services — certain procedures, labs, or specialty services may incur additional fees-for-service.
Payment Policy
All fees are due at the time of service unless other arrangements have been made in writing
We accept payment via Zelle, credit card, debit card, and other methods disclosed at the time of enrollment
Stellar Wellness is a cash-pay practice and does not bill insurance
You are responsible for understanding your financial obligations before receiving services
Returned payments or failed transactions may result in a service interruption until payment is resolved
Subscription Cancellation
You may cancel your membership subscription at any time by providing written notice to Stellar Wellness at least 30 days before your next billing date. Cancellation takes effect at the end of the current billing period. We do not provide prorated refunds for unused portions of a billing period unless required by applicable law. Annual memberships may be subject to cancellation terms outlined in your membership agreement.
Refunds
Fees paid for completed clinical services are generally non-refundable. If you believe a charge was made in error, contact us within 30 days of the charge at (702) 900-6196. Refund determinations are made at our sole discretion and in accordance with applicable law.
5. PATIENT RESPONSIBILITIES
As a patient of Stellar Wellness, you agree to:
Provide accurate, complete, and current information about your health history, medications, and relevant personal information
Notify us promptly of any changes to your health status, medications, or contact information
Follow the care plan developed with your provider, including attending scheduled follow-up appointments
Communicate openly and honestly with your provider about your symptoms, concerns, and goals
Understand that your health outcomes are influenced by many factors outside of our control, including your own adherence to recommended treatments
Use prescription medications, lab orders, or treatment plans only as directed
Not share account access credentials or allow others to receive care under your account
Treat all Stellar Wellness staff and providers with courtesy and respect
6. PRESCRIPTIONS, CONTROLLED SUBSTANCES, AND SCOPE OF PRACTICE
Stellar Wellness may prescribe medications, including controlled substances, as clinically appropriate and in compliance with applicable state and federal law. The following terms apply:
Prescriptions are issued based on clinical judgment following evaluation; there is no guarantee that any specific medication will be prescribed
Controlled substance prescriptions are governed by a separate Controlled Substance Agreement, which must be signed before such medications are prescribed
Patients receiving controlled substances may be subject to random drug screening, pill counts, and monitoring per the terms of the Controlled Substance Agreement
Violations of the Controlled Substance Agreement, including diversion, misuse, or obtaining controlled substances from multiple providers without disclosure, may result in immediate termination of your care relationship
Out-of-state prescriptions are subject to the prescribing authority limitations of Nevada and Utah law
ADHD Management: Stellar Wellness manages mild-to-moderate ADHD. Patients with complex psychiatric presentations, history of severe mental illness, or requiring intensive psychiatric management will be referred to an appropriate specialist. Stimulant medications are prescribed in compliance with federal DEA regulations and state law.
7. LIMITATIONS AND SCOPE OF TELEHEALTH CARE
You acknowledge that telehealth has inherent limitations compared to in-person care, including:
Inability to perform a physical examination
Potential for technical failures that may interrupt or affect the quality of care
Limited ability to diagnose certain conditions without in-person evaluation or diagnostic testing
Not all conditions are appropriate for telehealth management
Stellar Wellness reserves the right to require in-person evaluation, refer you to a specialist, or decline to treat a condition via telehealth if clinical judgment determines that in-person care is necessary. Refusal to seek recommended in-person care may result in discontinuation of telehealth services.
8. WEBSITE CONTENT AND INTELLECTUAL PROPERTY
All content on the Stellar Wellness website — including text, graphics, logos, images, educational materials, and other content — is the property of Stellar Wellness or its content suppliers and is protected by applicable intellectual property laws.
You may access and use website content for your personal, non-commercial informational purposes only. You may not:
Reproduce, distribute, or republish any website content without written permission
Use any content for commercial purposes
Modify, create derivative works from, or reverse-engineer any part of the website
Remove any copyright, trademark, or proprietary notices
The information on our website is provided for general informational purposes only and does not constitute medical advice. Specific medical guidance is provided only within an established patient-provider relationship.
9. DISCLAIMER OF WARRANTIES
THE STELLAR WELLNESS WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not make any guarantees regarding specific health outcomes from using our services. Individual results vary and are influenced by many factors.
10. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STELLAR WELLNESS AND ITS PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR SERVICES.
Our total liability to you for any claims arising out of or relating to these Terms or our services shall not exceed the amount you paid to Stellar Wellness in the three (3) months preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by applicable law.
11. TERMINATION OF THE CARE RELATIONSHIP
Either party may terminate the patient-provider relationship. Stellar Wellness reserves the right to terminate your care relationship for reasons including but not limited to:
Non-payment of fees or repeated payment failures
Violation of these Terms, the Controlled Substance Agreement, or any other signed agreement
Abusive, threatening, or disrespectful behavior toward staff or providers
Dishonesty or withholding of material health information
Clinical determination that continued telehealth care is not appropriate for your needs
Regulatory or legal requirements
In the event of termination, we will provide you with reasonable notice (except in cases of immediate safety concerns or legal violations), a summary of your recent care, and assistance in transitioning to another provider. You may request a copy of your medical records at any time in accordance with HIPAA.
12. PRIVACY
Your privacy is important to us. The collection and use of your personal and health information is governed by our Privacy Policy and Notice of Privacy Practices, both available at stellarwellness.health. By using our services, you consent to the collection and use of your information as described in those documents, which are incorporated herein by reference.
13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Stellar Wellness and its providers, officers, employees, agents, and successors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of our website or services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any false or inaccurate information you provide to us.
14. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms are governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions.
In the event of a dispute arising out of or relating to these Terms or our services, the parties agree to first attempt to resolve the dispute through good-faith negotiation. If negotiation is unsuccessful, disputes shall be resolved through binding arbitration in Clark County, Nevada, in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.
Nothing in this section prevents you from filing a complaint with the Nevada State Board of Nursing, the Utah Division of Occupational and Professional Licensing, or any other applicable regulatory body.
15. CLASS ACTION WAIVER
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a dispute proceeds in court rather than in arbitration, you waive any right to a jury trial and agree that the dispute shall be resolved solely by a judge.
16. MODIFICATIONS TO THESE TERMS
We reserve the right to modify these Terms at any time. When we make material changes, we will update the effective date at the top of this document and provide notice on our website or by email. Your continued use of our website or services after such changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of our services and notify us of your intent to terminate your membership.
17. SEVERABILITY AND ENTIRE AGREEMENT
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, Notice of Privacy Practices, and any signed patient agreements (including informed consent forms and the Controlled Substance Agreement, where applicable), constitute the entire agreement between you and Stellar Wellness with respect to your use of our website and services, and supersede all prior agreements and understandings.
18. CONTACT US
Questions about these Terms? Please contact us:
Stellar Wellness — Privacy Officer
Phone: (702) 900-6196
Email: stellarwellnesslv@gmail.com
Website: stellarwellness.health